Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (the “Customer,” “you”) and Quiresoft Technologies Inc. (“Quiresoft,” “we,” “us,” or “our”), a corporation registered in the Province of British Columbia, Canada. QuickLinq (the “Service”) is a product owned and operated by Quiresoft. By creating an account, clicking “I agree,” or using the Service, you confirm that you have read, understood, and accept these Terms and our Privacy Policy (Part B). If you do not agree, do not use the Service.

1. Acceptance and Eligibility

You may use the Service only if you can form a legally binding contract with Quiresoft, are at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater), and are not barred from using the Service under the laws of Canada or any other applicable jurisdiction. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “Customer” or “you” refers to that entity.

2. Definitions

• “Service” means the QuickLinq web and mobile applications, APIs, documentation, and related services made available by Quiresoft.
• “Account” means your QuickLinq account, including any team workspace under your control.
• “End Client” means a customer of the Customer to whom the Customer sends quotes, invoices, or other documents using the Service.
• “Customer Data” means any data, content, or information that you, your team members, or your End Clients submit to or generate through the Service.
• “Stripe” means Stripe, Inc. and its affiliates, including Stripe Payments Canada, Ltd.

3. Accounts, Teams and Access

You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your Account. You must notify us immediately of any unauthorized use of your Account. Account access may be shared with team members you invite, subject to the role-based permissions exposed in the Service. You are responsible for the acts and omissions of your team members and for ensuring that they comply with these Terms.

4. Subscriptions, Trials, Billing and Taxes

The Service is offered on a subscription basis. The subscription fee, which we may also refer to as the platform fee, is the fee you pay Quiresoft for access to the Service. Free trials, if offered, are limited to the duration disclosed at signup and convert to a paid subscription only if you elect to continue.

Subscription fees are billed in advance on a recurring basis (monthly or annual, as selected) and are non-refundable except as required by law or as expressly provided in Section 12. You authorize us, or our payment processor, to charge your payment method on each renewal until you cancel. You may cancel at any time from the Service settings, effective at the end of the then-current billing period. You are responsible for all taxes (including GST, HST, PST, VAT, and sales tax) associated with your use of the Service, other than taxes based on our net income.

We may modify subscription fees on notice. New pricing applies to the next renewal period following the notice. If you do not agree to revised fees, your sole remedy is to cancel before the next renewal. If a payment fails, we may suspend your access to the Service after providing reasonable notice. Repeated payment failure may result in termination of your Account.

5. Payment Processing Through Stripe

The Service lets you accept payments from your End Clients. All payment card processing, payouts, refunds, chargebacks, and dispute handling made available through the Service are provided by Stripe, Inc. and, in Canada, Stripe Payments Canada, Ltd. (collectively, “Stripe”). By using the payment features of the Service, you and your End Clients agree to be bound by the:

• Stripe Services Agreement (stripe.com/legal/ssa);
• Stripe Connected Account Agreement (stripe.com/connect-account/legal/full); and
• Stripe End-User Terms of Service (stripe.com/legal/end-users).

Quiresoft is not a payment processor, bank, or money transmitter, and is not the merchant of record for transactions between you and your End Clients. As the operator of your connected Stripe account, you are the merchant of record for those transactions. Quiresoft does not custody funds. All processed funds are held and disbursed by Stripe in accordance with Stripe’s terms. Stripe is responsible for compliance with applicable payment, anti-money-laundering, and know-your-customer laws.

No transaction fee charged by Quiresoft. Quiresoft does not charge a percentage-based application fee and does not take any portion of the amounts you collect from your End Clients. The only fees deducted from payments processed through the Service are Stripe’s own processing fees, which are governed by your agreement with Stripe and payable by you to Stripe. Quiresoft’s compensation for the Service is the subscription fee described in Section 4. If Quiresoft introduces any additional fee in the future, it will be disclosed in the Service before it applies.

Refunds, disputes, and chargebacks are handled in accordance with Stripe’s policies. Quiresoft is not a party to any transaction between you and your End Clients and has no liability for failed, delayed, reversed, or disputed payments, except as expressly required by law.

6. Customer Data and Content

As between you and Quiresoft, you retain all right, title, and interest in and to your Customer Data. You grant Quiresoft a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely as necessary to provide, secure, and support the Service, to comply with law, and as otherwise permitted by these Terms or our Privacy Policy. We may use aggregated or de-identified data that does not identify you, your team, or your End Clients to operate and improve the Service.

You represent that you have all rights, consents, and authorities necessary to submit Customer Data to the Service and to grant the license above, including any consents required to enter and process information about your End Clients. We maintain reasonable backups of Customer Data, but you are responsible for maintaining your own copies.

7. Acceptable Use Policy

You agree not to, and not to permit any third party to:

• use the Service to violate any applicable law or third-party right;
• send unsolicited commercial communications or spam, or content that is fraudulent, deceptive, defamatory, harassing, obscene, or otherwise unlawful, including in breach of Canada’s Anti-Spam Legislation (CASL) or other applicable communications laws;
• send messages to End Clients without holding the consent required by applicable law to contact them;
• upload viruses, malware, or other harmful code, or attempt to gain unauthorized access to any portion of the Service or its underlying systems;
• interfere with or disrupt the integrity or performance of the Service;
• reverse engineer, decompile, or attempt to derive the source code of any part of the Service, except as expressly permitted by law;
• use the Service to process payments for goods or services prohibited by Stripe’s acceptable use policies; or
• resell, sublicense, or make the Service available to any third party except as expressly permitted.

We may suspend or terminate Accounts that violate this policy without prior notice.

8. AI-Assisted Features

The Service includes AI-assisted features (collectively, “AI Features”) such as document drafting suggestions, the in-app assistant, and review-response generation. Inputs you provide to AI Features, which may include Customer Data and information about your End Clients, may be transmitted to and processed by third-party model providers (including Google and OpenAI) through the Lovable AI Gateway in order to generate outputs.

Based on our current agreements with these providers, inputs submitted through the Service are not used to train their foundation models. AI Features do not make legal, financial, or other decisions that produce significant effects about any person without human involvement; they generate suggestions only. Outputs are provided on an “as is” basis, may be inaccurate, and should be reviewed for correctness before you rely on, send, or publish them. You are solely responsible for any content you accept, edit, send, or publish from AI Features.

9. Third-Party Services and Integrations

The Service interoperates with third-party services (including Stripe, email delivery providers, hosting and storage providers, and AI providers). Your use of those services is governed by their own terms, and Quiresoft is not responsible for the acts, omissions, or outages of any third-party service.

10. Confidentiality

Each party may receive non-public information from the other that is identified as confidential or that, given the nature of the information and the circumstances of disclosure, reasonably should be understood to be confidential (“Confidential Information”). Each party will protect the other’s Confidential Information using at least the same care it uses to protect its own, and will use such information only to perform under these Terms.

11. Intellectual Property

Quiresoft and its licensors own all right, title, and interest in and to the Service, including all related software, designs, trademarks, and documentation. Subject to your compliance with these Terms, Quiresoft grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes during the subscription term. We welcome feedback; if you submit suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction.

12. Term, Suspension and Termination

These Terms remain in effect while you have an Account. You may cancel at any time from the Service settings. We may suspend or terminate your Account or access to the Service: (a) if you materially breach these Terms and fail to cure within ten (10) days of notice; (b) immediately for any breach of Section 7 (Acceptable Use), non-payment, or activity that poses a security or legal risk; or (c) on at least thirty (30) days’ notice for convenience.

If we terminate your Account for convenience under clause (c) above, we will refund the pro-rata portion of any prepaid subscription fees covering the period after the effective date of termination. No refund is owed where we terminate for your breach or under clause (a) or (b). Upon termination, your right to access the Service ends. You may export Customer Data using the Service’s export tools prior to termination; following termination, we will delete or anonymize Customer Data in accordance with the Privacy Policy.

13. Disclaimers and Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Quiresoft does not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected. Some jurisdictions do not allow the exclusion of implied warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted by law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL QUIRESOFT, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF QUIRESOFT AND ITS AFFILIATES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO QUIRESOFT FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

For clarity, the cap above is calculated on subscription fees paid to Quiresoft and does not include amounts processed by Stripe, which Quiresoft never receives or holds. Without limiting the foregoing, Quiresoft has no liability for (i) payments, refunds, chargebacks, payouts, or other amounts handled by Stripe; (ii) losses caused by your violation of the Acceptable Use Policy; (iii) acts or omissions of End Clients or third parties; or (iv) any AI-Feature output you choose to rely on or transmit. These limitations form an essential basis of the bargain between the parties.

15. Indemnification

By you. You will defend, indemnify, and hold harmless Quiresoft, its affiliates, and their respective officers, directors, employees, and agents from and against any claim, demand, loss, liability, damage, or expense (including reasonable legal fees) arising out of or related to (a) your Customer Data; (b) your use of the Service in breach of these Terms or applicable law; (c) any dispute between you and an End Client; or (d) your violation of any third-party right.

By us. Quiresoft will defend you against any third-party claim alleging that the Service, as provided by us and used in accordance with these Terms, infringes a valid Canadian copyright, trademark, or registered patent, and will indemnify you for amounts finally awarded against you by a court of competent jurisdiction or paid in a settlement we approve. This obligation does not apply to claims arising from Customer Data, your misuse of the Service, or combination of the Service with items not supplied by us. The total amount paid by Quiresoft under this paragraph is subject to the limitations in Section 14.

16. Security and Breach Notification

We maintain administrative, technical, and physical safeguards designed to protect the Service and Customer Data, as further described in the Privacy Policy. If we become aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of or access to Customer Data that poses a real risk of significant harm, we will notify affected Customers without undue delay and will cooperate as reasonably required for you to meet your own notification obligations under PIPEDA, Quebec’s Law 25, the GDPR, and other applicable laws.

17. Force Majeure

Neither party will be liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, governmental action, internet or telecommunications failures, or failures of third-party services or infrastructure providers.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts located in Vancouver, British Columbia for the resolution of any dispute arising out of or related to these Terms or the Service, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Nothing in these Terms limits any non-waivable rights you have under the consumer-protection laws of your jurisdiction.

19. Changes to the Terms

We may update these Terms from time to time. If we make a material change, we will provide notice (for example, by email or in the Service) at least thirty (30) days before the change takes effect, unless the change is required by law or addresses a security issue, in which case it may take effect sooner. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

20. Notices, Assignment and Miscellaneous

Notices to you may be sent to the email address on your Account or posted in the Service. Notices to us must be sent to legal@quicklinq.app. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets. If any provision is held unenforceable, the remaining provisions will remain in effect. No waiver is effective unless in writing. These Terms, together with the Privacy Policy, the Data Processing Addendum, and any order form or plan-specific terms, constitute the entire agreement between the parties regarding the Service.

21. Contact

Quiresoft Technologies Inc.
Legal: legal@quicklinq.app · Support: support@quicklinq.app